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2024 Therap North Dakota State Conference
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Wednesday, May 8
 

8:30am CDT

Registration
Wednesday May 8, 2024 8:30am - 9:00am CDT
Hallway
  General

9:00am CDT

Introductions, Logistics, and Therap Overview
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →
avatar for Justin Brockie

Justin Brockie

Chief Operating Officer, Therap Services
A champion of Person-Centered, Data-Driven thinking, Justin leads the vision and development of the Therap application, while working closely with the Customer Support team to enhance user experience in accordance to these values. He is also heavily involved with Therap’s government... Read More →

Wednesday May 8, 2024 9:00am - 10:00am CDT
Heritage Ballroom
  General

10:15am CDT

The Unified Individual and Linked Accounts
Look at how Therap handles the demographic data of one individual supported by multiple community providers.
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →

Wednesday May 8, 2024 10:15am - 11:15am CDT
Executive 106
  1915i State Plan Amendment

10:15am CDT

ISP Data & EVV
ISP Data and EVV go hand-in-hand. Review how you can connect ISP Programs to EVV slots for easy data collection.
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Wednesday May 8, 2024 10:15am - 11:15am CDT
Heritage Ballroom
  Aging Agency QSPs

10:15am CDT

101 Billing Basics
In this session we will cover Pre Auths, Claim Templates, Claim Status, Resubmissions, & Voids
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →

Wednesday May 8, 2024 10:15am - 11:15am CDT
Chamber / Congress
  Billing / EVV

10:15am CDT

The Referral Process from Start to Finish
Taking a step-by-step look at the referral process for users in North Dakota.
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →

Wednesday May 8, 2024 10:15am - 11:15am CDT
Senate Room
  Developmental Disabilities

10:15am CDT

What to do When You Have a New Admission
You start supporting a new individual. Review the steps to take in Therap to begin data collection when providing services.
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →

Wednesday May 8, 2024 10:15am - 11:15am CDT
Executive 114
  Provider Admin

11:30am CDT

Admin Setup
Covering the basics of account setup for mandated modules.
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →

Wednesday May 8, 2024 11:30am - 12:30pm CDT
Executive 106
  1915i State Plan Amendment

11:30am CDT

GER Basics-Entering the Event
Reviewing the different types of reportable events for North Dakota providers and submitting within the General Event Report module.
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →

Wednesday May 8, 2024 11:30am - 12:30pm CDT
Heritage Ballroom
  Aging Agency QSPs

11:30am CDT

Error Messages, Red X's and more! What do they mean? How can you troubleshoot the issue?
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →

Wednesday May 8, 2024 11:30am - 12:30pm CDT
Chamber / Congress
  Billing / EVV

11:30am CDT

Overall Service Plans
Take a look at the North Dakota Overall Service Plan workflow
Therap Presenters
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →

Wednesday May 8, 2024 11:30am - 12:30pm CDT
Senate Room
  Developmental Disabilities

11:30am CDT

Scheduling/EVV Setup and Account Maintenance
This session will cover creating users, assigning privileges, configuring EVV, and configuring the Sandata interface
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Wednesday May 8, 2024 11:30am - 12:30pm CDT
Executive 114
  Provider Admin

12:30pm CDT

LUNCH
Wednesday May 8, 2024 12:30pm - 1:30pm CDT
Judicial
  General

1:45pm CDT

Case Notes for Care Coordinators
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →

Wednesday May 8, 2024 1:45pm - 2:45pm CDT
Executive 106
  1915i State Plan Amendment

1:45pm CDT

Training Employees Who Struggle with Technology
Does your agency have staff who struggle with technology? Join us as we talk about evaluating the computer literacy of your staff and making adaptations for training
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →

Wednesday May 8, 2024 1:45pm - 2:45pm CDT
Heritage Ballroom
  Aging Agency QSPs

1:45pm CDT

Scheduling/EVV Data Review and QA
Review the billing best practices for EVV data to ensure all the essential components are in place prior to billing submission.
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →

Wednesday May 8, 2024 1:45pm - 2:45pm CDT
Chamber / Congress
  Billing / EVV

1:45pm CDT

Hands on ISP program Creation: Bring your own device
Therap Presenters
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Wednesday May 8, 2024 1:45pm - 2:45pm CDT
Senate Room
  Developmental Disabilities

1:45pm CDT

The Unified Individual and Linked Accounts
Look at how Therap handles the demographic data of one individual supported by multiple community providers.
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →

Wednesday May 8, 2024 1:45pm - 2:45pm CDT
Executive 114
  Provider Admin

3:00pm CDT

Plan of Care for Care Coordinators
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →

Wednesday May 8, 2024 3:00pm - 4:00pm CDT
Executive 106
  1915i State Plan Amendment

3:00pm CDT

High Level Overview of General Event Reports
High Level review of the GER Process from submission to review by the State
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →

Wednesday May 8, 2024 3:00pm - 4:00pm CDT
Heritage Ballroom
  Aging Agency QSPs

3:00pm CDT

102 Billing Reports
In this session we will review the Report Library, Utilization, Unclaimed, Service Line Reconciliation, & Billing Summary Reports
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →

Wednesday May 8, 2024 3:00pm - 4:00pm CDT
Chamber / Congress
  Billing / EVV

3:00pm CDT

Analyzing your ISP Data
How to review ISP Data. ISP Data Reports, and maintaining consistency across data collection.
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →

Wednesday May 8, 2024 3:00pm - 4:00pm CDT
Senate Room
  Developmental Disabilities

3:00pm CDT

Fast Track: Notifications, Drilling into Form Details, Training Courses
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →

Wednesday May 8, 2024 3:00pm - 4:00pm CDT
Executive 114
  Provider Admin

3:00pm CDT

ND QSP Workflow
This session is only for Aging Individual QSP Providers.
This two-hour session is dedicated to the workflow of the ND Individual QSPs from checking-in to billing for services provided.
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Wednesday May 8, 2024 3:00pm - 5:00pm CDT
Governors Room
  Aging Individual QSPs

4:15pm CDT

1915i SPA Discussion Group
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →

Wednesday May 8, 2024 4:15pm - 5:00pm CDT
Executive 106
  1915i State Plan Amendment

4:15pm CDT

ND Aging Providers Discussion Group
Join other ND Aging providers and Therap to talk about topics relevant to service delivery and documentation in Therap.
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →

Wednesday May 8, 2024 4:15pm - 5:00pm CDT
Heritage Ballroom
  Aging Agency QSPs

4:15pm CDT

ND DD Providers Discussion Group
Join other ND DD Providers and Therap to talk about topics relevant to service delivery and documentation in Therap.
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →

Wednesday May 8, 2024 4:15pm - 5:00pm CDT
Senate Room
  Developmental Disabilities
 
Thursday, May 9
 

8:30am CDT

Registration
Thursday May 9, 2024 8:30am - 9:00am CDT
Hallway
  General

9:00am CDT

Therap Support & Getting the Most from Therap
You've got questions, we want to route you to the right place for your answers. Learn the best ways to get information about the North Dakota process and where to go when you get stuck.
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →
avatar for Justin Brockie

Justin Brockie

Chief Operating Officer, Therap Services
A champion of Person-Centered, Data-Driven thinking, Justin leads the vision and development of the Therap application, while working closely with the Customer Support team to enhance user experience in accordance to these values. He is also heavily involved with Therap’s government... Read More →

Thursday May 9, 2024 9:00am - 10:00am CDT
Heritage Ballroom
  General

10:15am CDT

Case Notes for Peer Support Providers
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →

Thursday May 9, 2024 10:15am - 11:15am CDT
Executive 106
  1915i State Plan Amendment

10:15am CDT

Quality Assurance for EVV
Quality Assurance has multiple checkpoints, look at our reccomendations for reviewing your EVV data.
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Thursday May 9, 2024 10:15am - 11:15am CDT
Heritage Ballroom
  Aging Agency QSPs

10:15am CDT

Billing from Attendance
Entering Data, Reports, Best Practices for Resubmission
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →

Thursday May 9, 2024 10:15am - 11:15am CDT
Chamber / Congress
  Billing / EVV

10:15am CDT

GER and GER Resolutions: What's new?
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →

Thursday May 9, 2024 10:15am - 11:15am CDT
Senate Room
  Developmental Disabilities

10:15am CDT

Communication Methods within Oversight and Linked Providers
Reviewing the different methods State, Case Management and Linked Providers communicate inside the Therap system.
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →

Thursday May 9, 2024 10:15am - 11:15am CDT
Executive 114
  Provider Admin

11:30am CDT

Plan of Care for Care Coordinators
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →

Thursday May 9, 2024 11:30am - 12:30pm CDT
Executive 106
  1915i State Plan Amendment

11:30am CDT

GER Basics-Entering the Event
Reviewing the different types of reportable events for North Dakota providers and submitting within the General Event Report module.
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →

Thursday May 9, 2024 11:30am - 12:30pm CDT
Heritage Ballroom
  Aging Agency QSPs

11:30am CDT

Scheduling/EVV Data Review and QA
Review the billing best practices for EVV data to ensure all the essential components are in place prior to billing submission.
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Thursday May 9, 2024 11:30am - 12:30pm CDT
Chamber / Congress
  Billing / EVV

11:30am CDT

Making the Most Out of Your File Storage: Attachments vs. Doc Storage
Thinking through where to store attachments such as identification documents, immunization records, discharge paperwork, post-appointment print-outs and more!
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →

Thursday May 9, 2024 11:30am - 12:30pm CDT
Senate Room
  Developmental Disabilities

11:30am CDT

Fast Tracks Simulators, Training Courses, Release Golden Nuggets
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →

Thursday May 9, 2024 11:30am - 12:30pm CDT
Executive 114
  Provider Admin

12:30pm CDT

LUNCH
Thursday May 9, 2024 12:30pm - 1:30pm CDT
Judicial
  General

1:45pm CDT

How do I find Support? Navigating Help and Support within Therap
Take a look at the different types of support materials available fit for all learning styles.
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services
Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services
Started in the field: 2016 Joined the Therap Team: 2021 Part of the Following Teams: State Most Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state. Favorite Therap Tip/Trick: Self-password reset. Favorite Report: Oversight Repo... Read More →

Thursday May 9, 2024 1:45pm - 2:45pm CDT
Executive 106
  1915i State Plan Amendment

1:45pm CDT

Alternative Check-In Methods - FVV, IVR, Offline
How to maintain EVV compliance when data connectivity may not be reliable in remote areas.
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →

Thursday May 9, 2024 1:45pm - 2:45pm CDT
Heritage Ballroom
  Aging Agency QSPs

1:45pm CDT

Billing for EVV Services in Aging
Dashboard, ND Reports, Best Practices for Resubmission
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Thursday May 9, 2024 1:45pm - 2:45pm CDT
Chamber / Congress
  Billing / EVV

1:45pm CDT

Working with Business Intelligence
Taking a look at the available dashboards and how to grant access, filter data, and create & save dashboard configurations
Therap Presenters
avatar for Deborah Hibbard Brito

Deborah Hibbard Brito

Senior Support Specialist, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip... Read More →
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →

Thursday May 9, 2024 1:45pm - 2:45pm CDT
Senate Room
  Developmental Disabilities

1:45pm CDT

Fast Track: Notifications, Drilling into Form Details, Training Courses
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995 Joined the Therap Team: 2014 Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →

Thursday May 9, 2024 1:45pm - 2:45pm CDT
Executive 114
  Provider Admin

3:00pm CDT

Q&A with Therap and State Staff
This will be a panel-type Q&A Session. Submit your questions for ND State Staff and Therap throughout the conference, they will be reviewed and answered during the session.
Thursday May 9, 2024 3:00pm - 4:00pm CDT
Heritage Ballroom
  General

3:00pm CDT

ND QSP Workflow
This session is only for Aging Individual QSP Providers.
This two-hour session dedicated to the workflow of the ND Individual QSPs from checking-in to billing for services provided.
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Thursday May 9, 2024 3:00pm - 5:00pm CDT
Senate Room
  Aging Individual QSPs
 
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